Question 1

How long does it take to print and ship my order?

Accepted Answer

Most in-stock items ship within 1–2 business days. Custom orders typically take 3–7 days depending on complexity and finish.

Question 2

Which materials do you print in?

Accepted Answer

PLA and PETG by default — both finished to a clean, satin look. Engineering filaments (PETG-CF, ABS) are available on request for custom work.

Question 3

Can I request a custom colour or size?

Accepted Answer

Yes — send a message via the Contact page with what you have in mind and I'll come back with a quote and lead time.

Question 4

Do you accept STL or STEP files?

Accepted Answer

Both are welcome. Sketches and reference photos also work for design-from-scratch projects.

Question 5

What if my print arrives damaged?

Accepted Answer

Email a photo within 7 days of delivery and I'll send a replacement or refund — whichever you prefer.

Question 6

Do you offer bulk pricing?

Accepted Answer

Yes, for batches of 5+ identical items. Reach out via Contact for a custom quote.

Frequently asked